Privacy Policy
This Privacy Policy explains how Nova Link Solutions (“Nova Link”, “we”, “us”) handles information when you use our public website and NovaReach AI, our social media management product.
1. Information we may process
Depending on the service you use, we may process contact information you provide to us, account identifiers, connected social-account profile information, content metadata, media you choose to manage or publish, platform authorization tokens, workflow settings, and performance information made available by the connected platform and authorized by you.
2. Social platform connections
When you connect Facebook, Instagram, TikTok or YouTube, authorization is completed through the relevant platform’s official authorization flow. NovaReach AI does not ask for your social-platform password. The exact permissions requested depend on the features you choose to use.
3. TikTok permissions
Where enabled and approved, NovaReach AI may request permissions such as user.info.basic, video.list, video.upload and video.publish. These are used to identify the connected account, show user-authorized videos, upload user-selected media, and publish content when explicitly requested by the user.
4. How we use information
- Provide and operate the requested Nova Link or NovaReach AI service.
- Display and manage connected accounts and user-authorized content.
- Prepare, schedule, publish and track content when instructed by the user.
- Improve product reliability, support and user experience.
- Prevent misuse, fraud, security incidents and unauthorized access.
- Comply with applicable legal and platform requirements.
5. Sharing
We do not sell personal data to advertisers. Information may be processed by service providers that support hosting, authentication, storage and other product operations, and by connected social platforms when required to perform user-requested actions.
6. Retention and deletion
We retain information only for as long as reasonably necessary for the service, security, legal obligations and legitimate business operations. Users may disconnect social accounts or revoke platform authorization. For account-data or deletion requests, contact Nova Link using the contact details below.
7. Security
We use reasonable administrative and technical safeguards appropriate to the nature of the service. No internet-based system can be guaranteed to be completely secure.
8. Children
NovaReach AI is intended for business and professional use and is not designed for children.
9. Third-party platforms
Connected social platforms operate under their own terms and privacy policies. Your use of those platforms remains subject to their policies.
10. Contact
Nova Link Solutions
Website: novalinksolutions-eg.com
WhatsApp / Phone: +20 102 220 0595